Frequently Asked Questions
Quick answers to the questions we hear most.
Which exam boards and levels do you cover?
We cover IGCSE, AS, A2, and A Level across the major exam boards, including CAIE, Edexcel, and Oxford.
How do I enroll in a course?
Browse the course catalogue, choose a course, and complete enrollment. Your account is created automatically the first time you enroll.
What payment methods are accepted?
We accept secure card payments and mobile wallets. Installment plans are available on selected courses.
Can parents follow their child's progress?
Yes. Parents get their own access to view grades, attendance, and teacher feedback, and can message teachers directly.
Can I get a refund?
Refunds are handled according to our Terms of Service. Please contact support for help with your specific case.